The Adventures of Jessica Sideways

I complain to RTD when I feel that a complaint needs to be made about a driver and their conduct or the latency of what is happening on the bus. About a third of the time I phone RTD, I have to make a complaint because either (1) the bus was late as hell or (2) the driver was acting in a very uncouth or unprofessional manner. Sometimes, I do have a compliment about a couple of drivers, like what happened yesterday on the B to Boulder, I got a really good driver and I believe that she deserves a commendation. However, for the most part, RTD drivers and especially the drivers that are really pissy or in a mood are the ones that I write notes about and then fill out comment cards on or phone RTD about as soon as possible. Sometimes I get a response, sometimes I don’t and sometimes, I get a response that is truly and honestly delayed. Below, I got an e-mail reply to two of the comment cards that I sent out about a couple of RTD drivers and their conduct. Continue reading ‘RTD Responds to Jessica Sideways’ Complaints!’